Pricing

Fair and predictable

One package price plus per user. No free accounts, no surprises.

Basic
€149/mo
For teams getting started with signalling and follow-up.
  • ✓ Dashboard & risk score
  • ✓ Signals, customer profiles, renewals
  • ✓ Playbooks & action queue
  • ✓ CSV import & basic admin
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Most popular
Gold
€199/mo
The complete package, including retention insight and proof.
  • ✓ Everything in Basic
  • ✓ Retention metrics & cohorts
  • ✓ Insights & "call today"
  • ✓ Impact & save rate (proof)
  • ✓ Database connection & Excel report
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Premium
€299/mo
For larger organisations with extra requirements.
  • ✓ Everything in Gold
  • ✓ Single sign-on (SSO)
  • ✓ API access
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Seats: full user €5/mo · read-only €3/mo. At least 1 paid full user required. All prices are per month, excluding VAT.

For context: enterprise customer success platforms typically start in the hundreds per month (e.g. Custify from ~$899/mo) and go up from there for the larger suites — usually with a multi-week onboarding. Lonieta is priced and built for SMBs that want to start today, not after a sales cycle.

Do the math

What will you pay — and what does it deliver?

Slide the values. Everything recalculates instantly.

Monthly price calculator

5
2
€230 /mo
€2,760 per year

Payback time (ROI)

12%
25%
€21,600
revenue saved/year · paid back in < 1 month

Indicative. The ROI calculation assumes revenue saved/year = customers × monthly revenue × 12 × churn% × reduction%. On your own installation, Lonieta measures the real effect with a before/after baseline.

Next step

Prefer to take a look yourself first?

Play with the live demo per industry, or talk to us about your own situation.

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